Last updated: 3 October 2026
Where we ship
We currently ship across India to all serviceable PIN codes. If your PIN code is not serviceable by our courier partners, we will inform you on WhatsApp and refund any amount paid. For an order outside India, contact us before ordering at help@zipib.com — do not place the order until we confirm we can deliver.
Processing time — ready-made vs custom
Ready-made T-shirts: orders placed before 2 PM are normally packed and dispatched in 1–2 business days (Monday–Saturday).
Custom T-shirts: your print is made to order. Allow 2–4 business days for printing and quality check before dispatch. This making time is in addition to delivery time below.
Business days exclude Sundays and public holidays. During sale or festival periods, dispatch may take 1–2 extra days — we will message you if so.
Delivery time after dispatch
| Destination | Estimated delivery |
| Metro cities | 2–6 business days |
| Rest of India | 5–7 business days |
| Remote / North-East PINs | 5–9 business days |
These are estimates from the dispatch date, not the order date. Weather, courier load and your area’s restrictions can add time. Your tracking link is the most accurate source once dispatched.
Shipping charges
EDIT THESE TWO LINES TO MATCH YOUR COURIER RATES: Keep the numbers below only if they match what you actually charge; otherwise replace them before publishing — mismatched charges are the #1 cause of checkout complaints.
Standard: Free shipping on prepaid orders above ₹999.
Below threshold: ₹79 per order below ₹999 (shown at checkout before payment).
COD: A COD handling fee, if any, is shown at checkout before you confirm — never added after.
The exact charge for your PIN code is always shown at checkout before you pay or confirm a COD order. No charge is added after confirmation.
Tracking your order
As soon as your order is dispatched, we send a tracking link by email and WhatsApp. You can also use the Track Order page (if enabled) with your order ID and phone number. If tracking shows no movement for 3 business days, message us on WhatsApp at 9717375213 with your order ID and we will chase the courier.
Address accuracy and re-delivery
Please enter your full address with house/flat number, landmark and correct PIN code, and keep your phone reachable. If delivery fails because the address or phone was wrong, or no one is available after the courier’s attempts, re-delivery or re-dispatch charges may apply. Address changes are free before dispatch — contact us immediately on WhatsApp with your order ID.
Damaged in transit
If the package looks badly damaged, you may refuse delivery and inform us the same day. If you accept a damaged product, send us a photo on WhatsApp within 7 days of delivery — we will replace it or refund you under our Return & Exchange Policy.